Supreme Gutters LLC is a family-owned seamless gutter installation company based in Chicopee, Massachusetts, serving Western Massachusetts and Northern Connecticut. This policy explains how we collect, use, and handle information when you visit our website or contact us.
Information we collect
- Contact and project information: information you provide through quote or contact forms, email, or phone, including your name, email address, phone number, property address, and project details.
- Job applications: contact information and any employment-related information you choose to submit through our careers form.
- Website usage data: our hosting and service providers may collect technical information such as IP address, browser and device type, pages requested, referring pages, and request times to operate and protect the site. If analytics services are enabled, they may also collect site-usage information.
- Cookies and similar technologies: third-party forms and other enabled services may use cookies or similar browser storage, as described below.
How we use information
We use the information you provide to respond to estimate and quote requests, discuss your property and service needs, schedule appointments, and follow up about your project. We also use information to process job applications, maintain business records, protect our website, and understand how the site is used where usage data is available.
How we share information
We do not sell your personal information. We do not share it with unrelated third parties for their marketing. We share information only with providers and people who need it to deliver our services or operate the website, such as form, customer-management, hosting, and communication providers. We may also disclose information when required by law or to protect legal rights and safety.
Third-party services
- Jobber: our quote-request forms use Jobber’s Client Hub. Information submitted through those forms is processed by Jobber to help us manage requests, customer information, appointments, and projects.
- Formspree: our careers form sends application information through Formspree so we can receive and respond to applications.
- Website hosting and Google Fonts: our hosting provider delivers and maintains the website. Fonts are loaded from Google Fonts; loading these resources sends technical request information, such as your IP address and browser information, to the provider.
- Google Analytics: Google Analytics is not currently enabled in this website’s implementation. If enabled in the future, it may use cookies and usage data to help us understand visits and site performance. We will update this policy to reflect that change.
- Trustindex review widget: a Trustindex widget is not currently enabled in this website’s implementation; review content is displayed directly on our site. If we add this widget, it may receive technical request data and use its own cookies. We will update this policy before that change.
Third-party services handle information under their own privacy policies. Following a link to a hosted form or another website takes you to a service we do not control.
Cookies and your choices
Cookies are small files stored by your browser. Embedded forms and other third-party services may use cookies or similar technologies to remember preferences, support form functionality, or maintain security. Analytics cookies may be used if analytics is enabled in the future.
You can block, delete, or limit cookies through your browser’s privacy or security settings. Disabling cookies may affect embedded forms or other functionality. You can still call us or email us to request an estimate.
Retention and security
We retain personal information as needed to respond to requests, provide services, maintain required business records, and meet legal obligations. We use reasonable safeguards to protect it, but no internet transmission or storage system can be guaranteed completely secure.
Access, correction, and deletion requests
You can ask to access, correct, or delete personal information you have provided by contacting us below. Tell us what you are requesting and how we can reach you; please do not send sensitive identity documents in your initial message. We may need to verify your identity before acting on a request. Some records may need to be retained to meet legal obligations or complete an ongoing service.
Contact us about privacy
For privacy questions or requests, contact Supreme Gutters LLC:
- Email: thesupremegutters@gmail.com
- Phone: (413) 459-4688
- Based in Chicopee, Massachusetts.
Changes to this policy
We may update this policy as our services or information practices change. The “Last updated” date above identifies the latest revision.